Debit/ATM Card Contact Info
- Activate a Debit & ATM Card: (866) 642-0450 or outside the US call 859-488-4128
- Report a lost or stolen Debit & ATM Cards: 800-528-2273 or outside the US call 812-647-9794
- Audio PIN Change: 877-265-9594 or outside the US call 859-488-4130
- Respond to Fraud calls or text alerts: 800-889-5280
Credit Card Contact Info
- Report a lost or stolen VISA Credit Card: (800) 442-4757 or outside the US call collect (410) 581-9994
- Activate a VISA Credit Card: (866) 883-8472 or outside the US call collect (972) 391-6840
- General VISA Credit Card Account Information or payment by phone: (800) 442-4757
- Make an online payment: GoToMyCard.com
Send Us a Message
IMPORTANT: Please do not send personal information via e-mail. E-mail messages to AskSunState will NOT be considered official communications or notices of any kind*.
*SunState Federal Credit Union may not immediately receive e-mail communications that you send. No e-mail communications shall be considered notice to SunState Federal Credit Union of anything; including without limitation, any right under contract, law or regulation. Any notice you wish to provide SunState Federal Credit Union must be in writing as provided in any applicable contract, law or regulation.