Radiant Coronavirus Updates
During this Coronavirus event, this page, via the tabs below, will be updated promptly and will contain the most current status of our operations (branch availability, etc.) at all times. We strongly encourage you to make sure you have the Radiant Mobile App available on your phone and know your eBanking passwords. You are also encouraged at this time to make sure the credit union has your correct email and other contact information. Please familiarize yourself with the tabs below as that is where you will find updated information.Message from the President/CEO
Radiant Credit Union is committed to doing everything possible to balance the health and safety of our employees, our members, and the community, while continuing to provide exceptional service.
As a reminder, members have 24-hour access to all accounts without visiting a branch through our online services – eBanking and the mobile app - with features like remote deposit capture, electronic billpay, etc. If you have not done so, please set up electronic access to your accounts and direct deposit of your paychecks now. These services make the day-to-day management of your finances easier and more efficient, while limiting your physical contact with the general public.
Additionally, Radiant VISA® debit and credit cards offer convenient account access 24 hours a day. Radiant branch and Publix Presto ATMs remain available for free transactions as per normal guidelines. Don’t forget you can always call us during business hours to speak directly with a credit union representative (phone 352-381-5200, or 877-786-7828).
Radiant Credit Union remains as focused as ever on serving your financial needs safely. Thank you for trusting us to safely provide for your financial needs.
Tom Barnard
President/CEO, Radiant Credit Union
How to set up mobile banking for the first time
Go to your store (Apple Store/Google Play) and download the Radiant Credit Union mobile app.
You will need the following information:
- Account number
- Last name of primary account holder
- Birth date of primary account holder (must use this format: 00/00/0000)
- Email address of primary account holder
- Phone number of primary account holder
If you need assistance please call 352-381-5200 during business hours. Click HERE for Mobile App Tutorials.
BRANCH AVAILABILITY
Both VAMC offices of Radiant CU are closed until further notice.
With the exception of the ATMs at our VA Medical Center locations*, all Radiant ATMs are operational and available for both deposits and withdrawals.
- *ATMs at the VA Medical Center locations remain operational and available for cash withdrawals only.
Member Service
Consumer Loan Help
Loan assistance - We are prepared to work with you in regards to your Radiant CU loan payments.
- If you have any Radiant CU loan(s) and/or credit card(s) and would like to discuss a potential loan deferment, please get in touch with our Contact Center at (352) 381-5200 to speak with a Radiant Member Service Representative.
Government Relief for Small Businesses
SBA Paycheck Protection Program (PPP), CARES ACT
- Radiant Credit Union is committed to serving our member businesses through the SBA 7(a) loan program, also known as the Paycheck Protection Program (PPP). This program is meant to directly help small businesses keep their work force paid. Although Radiant Credit Union is not a provider of the SBA 7(a) loan program, we have arranged for an SBA 7(a) lending specialist to help our membership: please click on the link below to access the specialist and apply for your loan:
https://www.lendio.com/ppp/Radiant-credit-union
*Radiant Credit Union will be unable to assist in the processing of the application through the third party and all inquiries will need to be completed through the third party.
Below is the government link that provides Coronavirus relief options along with Small Business Guidance and Loan Resources.
https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources
News and Resources
News Sources
- You will find a link to send in your business availability here or on any of these websites:
- Magic 101.3
- 100.5 The Buzz
- I Am Country 106.9
- Classic Hits 100.9
Alachua County Emergency Management
Columbia County Emergency Management
Gilchrist County Emergency Management
Dixie County Emergency Management
Levy County Emergency Management
Lafayette County Emergency Management
Suwannee County Emergency Management
Schools
Fraud Alerts
We have been alerted to a phishing scam targeting our members. Members have received text messages claiming to be from Visa and provide one or two numbers to call. When the number is called, you are instructed to input card number, pin, CVV, zip code, verify your phone number, and state your name. Please do not respond to these text messages. If you have provided this information to a caller and have questions please contact Radiant CU at 352-381-5200.
FTCs recent warning regarding stimulus money to American Tax Payers
Scam Alerts from Federal Trade Commission
From Alachua County Sheriff's Office:
The Security Team has been alerted by state and federal authorities of malware being spread by posing as a COVID-19 update. A malicious website pretending to be the live map for Coronavirus COVID-19 Global Cases by Johns Hopkins University is circulating on the internet waiting for unwitting internet users to visit the website. Visiting the website infects the user with the AZORult trojan, an information stealing program which can exfiltrate a variety of sensitive data. It is likely being spread via infected email attachments, malicious online advertisements, and social engineering. Furthermore, anyone searching the internet for a Coronavirus map could unwittingly navigate to this malicious website
.
What you need to know: Please be extra cautious when clicking on links or attachments, even from emails that appear to be from internal or authoritative sources. A particular bad link associated with this attack goes to corona-virus-map[dot]com.
