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Nickel Back Frequently Asked Questions

What is SunState's Nickel Back Rewards?
SunState Nickel Back is simply that.  Every time you make a signature based purchase with your SunState debit card SunState will give you a nickel.  No points to accumulate, no forms to fill out, no hassle, just free cash.

What you need to participate in SunState's Nickel Back Rewards?
All you need is a SunState Checking account and a SunState Visa debit card. Every time you use your SunState Visa debit card for a signature transaction, you get a nickel back.  Don't have a SunState Visa Debit? Contact a member service representative today.

Are business accounts allowed?
No. Business accounts do not qualify for SunState's Nickel Back.

Does my VISA credit card receive Nickel Back transactions?
No.  Members with SunState Visa credit cards can choose between SunState's lowest rate or a low rate and ScoreCard Rewards.  To learn more about SunState Visa credit cards click here.

Do Bill Payer or ACH transactions count?
No. SunState will give members a nickel back for each Signature based transaction using their SunState debit card.

Do online purchases using my debit card count?
Most online purchases go through the Visa network and those would be eligible for a nickel back per transaction.

Is there a minimum purchase amount?
No.  You get a nickel back for downloading a $0.99 song from iTunes and you also get a nickel back when you sign for your morning cup of coffee.

Is there a yearly maximum?
No. The more you use your SunState debit card the more you get back.  Just sign your name instead of keying in your PIN and you win.

When are funds posted to my account?
Your Nickel Back reward is posted in bulk to your account daily. We will list your monthly Nickel Back reward total on your statement as well.

Do I need to enroll?
No.  All members with a SunState checking and Visa debit card are automatically enrolled.

Who do I contact if a transaction was not credited?
Personal account assistance by a member service representative is available Mon-Fri 8:30 a.m. - 5:30 p.m.   (352) 381-5200 or Toll-free (877) 786-7828

Which account is the money deposited into, Checking or Savings?
Your SunState Nickel Back reward is deposited nightly in the checking account attached to your SunState debit card.



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