Electronic payments usually post within 2-3 business days. Checks may take 5-10 business days depending on the state of destination. Many payments that used to be paid by check have now been automatically upgraded to electronic payments.
Please allow extra time for your first payments, both check and electronic, after the conversion to allow the new system verifying the payments and payees.

Our previous bill pay system used the ATM network to debit member accounts almost automatically. We had many complaints about their member service. We care about our members and want them to have the highest level of service, so we looked at other bill payment providers. We found that most bill payment providers use the ACH (Automatic Clearing House) through the federal reserve bank. This process may take one business day to leave your account but it is still much faster than writing a check and more secure than visiting several web sites to pay your bills.

As part of the upgrade, your previous payment history will not be available on the new system. Before the upgrade you were sent numerous announcements to this effect as well as instruction on how to download your history from the previous version of BillPayer. BillPayer history can also be seen in Home$Banking under Recent Bill Payment Transactions. All current and future payment history will be available on the new version of BillPayer.
To access the payment history:

1. Log into Home$Banking
2. Login to BillPayer
3. Click on the Payments Tab
4. Select Payment History
5. Enter search criteria using the menu to the left.
6. Click Search
   

This system is now free of monthly charges but also includes special add-on features like rush payment (Next Business Day & Second Day Standard ), that were not available before.

Features included in the new BillPayer include:

• Review pending payments and bill payment history
• “Pay anybody” -- send funds to anyone in the U.S. with an email address and bank account
• Pay bills from multiple credit union accounts
• Manage payees using categories
• Check images availability
• Set a maximum payment amount per payee and receive email notification any time a payment exceeds that limit
• Keep track of your bill pay activities through email notification upon logout, after an event occurs, or on a recurring basis

Call the Credit Union, at 352-381-5200, and ask to speak to the BillPayer Conversion Specialist.